BARRAUD FLEURS · YOUR DATA

Privacy Policy

This Privacy Policy explains how BARRAUD FLEURS collects, uses, stores, and protects personal data when you visit or place an order through barraudshop.com.

Personal Data We Collect

Depending on how you use our website, we may collect your name, email address, delivery and billing address, order details, payment status, messages sent to customer support, and technical information such as device, browser, IP address, and website activity.

How We Use Your Data

We use personal data to process and deliver orders, provide customer support, process returns and refunds, issue invoices, prevent fraud, maintain website security, comply with legal obligations, and improve the operation of our website.

Legal Grounds

We process personal data where it is necessary to perform a contract with you, comply with legal obligations, protect our legitimate interests in operating a secure business, or where you have given consent, such as for non-essential cookies or optional marketing communications.

Payments and Service Providers

Payments are processed through secure payment providers. We do not store full payment card details. We may share only the information necessary to operate our store with trusted service providers, including website hosting, payment processing, shipping, customer support, and accounting providers.

Data Retention

We keep order and invoice information for the period required by applicable accounting and tax obligations. Customer support messages and other data are retained only for as long as necessary for the purpose for which they were collected, unless a longer period is required by law.

Your Rights

Subject to applicable law, you may request access to, correction of, deletion of, restriction of, or portability of your personal data. You may also object to certain processing. To make a request, email support@barraudshop.com.

Cookies

Our website uses essential cookies required for operation. Non-essential cookies, where used, are managed through the cookie banner or cookie settings. Please read our Cookie Policy for more information.

Security

We use reasonable technical and organisational measures to protect personal data. No online system can be guaranteed completely secure, but we take appropriate steps to protect information handled through our website.

Company Information